City of Monroe

Welcome, Monroe Residents

Waste Pro is a company dedicated to building exceptional resource ecosystems that protect the environment and sustain our communities. Our company was founded in 2001 with three key objectives: to deliver excellent service, maximize recycling and establish cost savings for our customers—and those principles continue to underpin our business today.  We are one of the fastest-growing waste management companies in the southern United States with an established network of industry professionals who are able to design and deliver complete waste management services that work regardless of location or waste type.  This means we are able to offer local expertise, conduct on-site training, and carry out specialized services. 

MONROE, NC August 7, 2012– Monroe City Council voted unanimously in favor of privately owned Waste Pro over its
publicly held competitors.

Starting October 1st, Residents of Monroe will receive expanded services including curbside collection of bulk waste such as mattresses and white goods such as appliances. Additionally, the fully automated recycling trucks will be accepting a larger variety of recyclables in new 96 gallon carts. Along with the recycling cart, Monroe residents will receive a new solid waste cart, also 96 gallons.

In addition to once per week solid waste collection, new services, beginning on October 1st, will include: bi-weekly single stream recycling with a closeable 96 gallon cart, bi-weekly curbside bulk waste removal , and weekly curbside yard waste removal. Electronic waste pick-ups must be scheduled by calling Waste Pro at 704-821-7578.

Waste Pro will deliver a new solid waste cart and a recycling cart to residents prior to the service start date. Residents will also be given the option of bagging their yard waste, or receiving a cart for these items.

Information regarding service schedules, containers, and placement will be distributed to residents in the coming weeks. Services will be managed by Waste Pro’s facility located at, 1902 Valley Pkwy., in Monroe, NC.

For further information regarding the transition or questions concerning the new services, contact Waste Pro at (704) 821-7578.

Waste Pro is one of this country’s fastest growing privately owned waste collection, recycling, processing and disposal companies, operating in eight southeastern states. Serving more than 1.8 million residential and commercial customers from over 500 operating locations, Waste Pro is headquartered in Longwood, Florida, and maintains more than 250 exclusive municipal contracts and franchises.

1. How are my services changing?

Services are being expanded to include more recyclable items, yard waste, electronic waste, and bulky/white goods pick-ups.

2. What are the pick-up schedules?

Your regular garbage pick-up will occur on a weekly basis (see calendar for pick-up day).

Curbside yard waste collection will occur on a weekly basis.

Recycling collection and bulk/white goods collection will occur every other week, on your regular pick-up day.

E-waste collection must be scheduled through Waste Pro by calling 704-821-7578.

Pick-up schedules will be delivered with the new cart. Also available for download here.

3. What are the newly accepted recyclable items?

Empty Aerosol Can (no Paint Cans)
1-7 Plastics
Wide Mouth Plastic Containers and Lids
Rigid Plastic Containers and Small Hard Plastic Toys
Milk & Juice Cartons & Juice Boxes
Shredded Paper (placed in clear bag)

4. Will my containers change?

New 96 gallon carts will be provided by Waste Pro, at no extra cost.

Each Resident will receive one cart for solid waste and one cart for recyclables.

Yard Waste may be bagged or bundled. Residents may also request an additional cart for yard waste by calling 704-821-7578. Yard waste should NOT be placed in the cart used for garbage.

5. Where do I put my new containers for pick-up?

Carts should be placed curbside, with the handle facing your house, several feet from vehicles, shrubs, hydrants, mailboxes, etc.

Do not block sidewalks or place carts in the street

Roll out carts by 7 AM and roll them in by midnight, on your designated pick-up day.

6. Who do I call if I have questions?

If you have any questions regarding cart replacement, containers, acceptable items, or general service related questions, call Waste Pro 704-821-7578.

Please click here to download the Monroe resident resource guide.